Use of Social Media by Insurance Companies

In this clip from the 2012 PLUS Medical PL Symposium session titled “Use of Social Media by Insurance Companies,” moderator Carrie Cope (Schuyler, Roche & Crisham, P.C.) and panelists Jane R. DiGioia (Monitor Liability Managers, LLC), Michael Heinle (Illinois Department of Insurance) and Michael Carr (Argo Pro) discuss tips for insurers to manage customer contacts and complaints via social media channels.

PLUS members can view this entire educational session by visiting You must be a member and logged-in to the website to view the multimedia content.

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About plushq

The Professional Liability Underwriting Society (PLUS) was founded in 1986 by industry professionals who recognized the need for a forum for individuals involved in the field of professional liability. The Society is a non-profit organization with membership open to persons interested in the promotion and development of the professional liability industry. Membership consists of over 6,500 individuals, representing over 1,000 companies active in the many fields of professional liability. PLUS currently receives the support of more than 200 companies through corporate membership. PLUS is recognized as the primary source of professional liability educational programs and seminars, assistance to its members to help serve clients, and information regarding professional liability. The Society is continually seeking new means to fulfill its mission statement and better serve its members.

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