ADA Title III prohibits disability discrimination in “places of public accommodation,” which covers shared or public entities like libraries, universities, transportation services, and commercial facilities.
The panelists on the PLUS webinar, ADA Website Compliance: A Litigation Minefield, explained that more than 250 lawsuits alleging a defendant’s inaccessible website violates Title III of the ADA were filed last year in federal court, but the courts are split on what constitutes a “place of public accommodation.”
With the recent increase in businesses receiving ADA Title III demand letters, indicating their failure to provide accessible online content, it is vital that organizations look to mitigate their risk.
According to AudioEye, there are four key steps to address ADA Title III legal demand letters and mitigate your risk. These steps include talking to your legal counsel, reducing your exposure, responding to the demand letter, and understanding your responsibility. You can learn more about these steps by clicking here.
The World Health Organization estimates as much as 15% of the world’s population is disabled, so whether a demand letter has been received or not, working towards website compliance is a smart business practice.
An on-demand recording of ADA Website Compliance: A Litigation Minefield webinar is available for PLUS members on the PLUS website.